A public transport hub is a place where the passengers are exchange between vehicles or transport modes. Public transport hubs form as the areas for easily accessed by the residential. The location of hub should be close with other interconnected link. This will minimize the fare rates that need to be paid by the passenger to reach their next modes. The aim of this research to examine the efficiency of public transportation hub characteristics of Penang Central to become the integrated hub for public transportation in Northern Peninsular Malaysia and provided a deeper understanding on the hub concept of public transportation. A set of questionnaire by using the Likert-scale method been distributed to the passengers/users at Penang Central. The focus group of respondents is among students and workers. The analysed data shows positive relationship and most of respondents agree to implement the hub concept on Penang Central. The study finds that public transportation in Penang Central is growing all over the year. Despite the breadth of issue and examples covered on this study, several clear themes related to the implementation of hub public transport stand out as the conclusion. Applying the hub concept in the Penang Central appears to be a possible option for tackling the traffic congestion in that area.
